The primary Public Safety Answering Point for Dracut and Tewksbury, connecting residents and responders with police, fire and EMS around the clock.
IN AN EMERGENCYDial 9-1-1Stay on the line, confirm your location and answer the telecommunicator's questions.
Recent news, public safety information, and agency updates from NMRECC.
When a caller reached a local police department but didn’t speak English, an NMRECC telecommunicator had a new tool available to help. The call became the first real-world use of technology NMRECC only began rolling out this summer.
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NMRECC has a new home online. Our newly redesigned website is now live, giving residents a better way to connect with their regional 911 center and discover what happens beyond the call.
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NMRECC dispatchers played a critical role during a cardiac arrest emergency in South Tewksbury, using Emergency Medical Dispatch protocols to assess the patient’s breathing, provide repositioning instructions, and coordinate a rapid response that contributed to a positive outcome and the patient’s recovery.
Read more →Public safety education, behind-the-scenes updates and news from NMRECC.
◎📱🚨 911 KNOWS WHERE I AM… RIGHT? Did you know that when you call 911 from your cell phone, your call might initially reach a 911 center in a differe...
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◎Our Executive Director is away this week attending the APCO Atlantic Conference, and we’re happy to report that operations back home are going extr...
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◎🌧️💨𝐖𝐇𝐄𝐍 𝐒𝐇𝐎𝐔𝐋𝐃 𝐘𝐎𝐔 𝐂𝐀𝐋𝐋 𝟗𝟏𝟏 𝐃𝐔𝐑𝐈𝐍𝐆 𝐀 𝐒𝐓𝐎𝐑𝐌? A powerful nor'easter is expected to impact our area beginning this evening and continuing through t...
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◎When a caller reached a local police department but didn’t speak English, an NMRECC telecommunicator had a new tool available to help. The call bec...
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◎🎉 Congratulations, Grace! 🎧📞 NMRECC is excited to congratulate Telecommunicator Grace Nashawaty on successfully completing her training program and...
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◎NMRECC has a new home online. Our newly redesigned website is now live, giving residents a better way to connect with their regional 911 center and...
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◎As the weather warmed up and our communities became busier, NMRECC saw an increase in call volume from May through August compared with the first f...
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◎VIDEOPeople often ask how dispatchers can handle hearing difficult calls or managing multiple emergencies at once. The answer? We don’t magically become...
View post on Instagram →| Meeting | Date | Status | Documents |
|---|---|---|---|
| Operations Committee | October 8, 2026 | UPCOMING | Not yet available |
| Operations Committee | August 6, 2026 | COMPLETED | Agenda PDF |
| Operations Committee | June 3, 2026 | COMPLETED | Agenda PDF |
| Operations Committee | April 3, 2026 | COMPLETED | Agenda PDFMinutes PDF |
